Hmmm...

The last two incidents I witnessed have refused to leave my mind. Both happened within a span of two days. Both involved people who probably earn less in a month than many of us spend on a weekend. And both made me wonder... Are our systems designed to improve people, or simply to punish them? For the last few weeks I have been spending a lot of time at a construction site. It has given me an opportunity to interact closely with the people we often call "labourers." Most of them come from villages. Most of them have left their families behind. Most of them work six or seven days a week. They don't complain much. They simply work. Last Saturday was payment day. One of the workers requested me to transfer his wages through GPay. I did. A few minutes later he walked back towards me. He wasn't angry. He wasn't asking for more money. He was simply confused. His phone was linked to two bank accounts. The money had gone into an older account that he no longer used regula...